MyCarePack is a web store where customers can purchase and send Care Packages to friends or family members who are undergoing reclusion in correctional facilities and are not around you at the moment. Here, the Care packages are small packs which containing food or supplies with relief purposes. My Care Pack web store has been partnered with the Canteen Correctional Services which is an organization that specialized in delivering support services for facilities and obtaining good selling prices for its clients. Specifically, MyCarePack.com shares the mission of getting good products to inmates but sent from family members or friends.
In certain cases, you will find many categories of products that might come in handy for some inmate. Those categories of products included different kinds of snacks, sets of clothing, even phone time for calls, entertainment gadgets such as a portable radio, medicine, and sets of clothing, and also some of the things that can be ordered for the recipients. Here, you can also find out health and beauty items either for women or men, puzzles, stationary objects, and more. According to the location of the facility, the categories and number of products will be delivered to the inmate.
The ordered will be delivered by applying some of the restrictions. For example, if you are not able to send more than one package per week and prepaid credit cards can’t be used either. Here, the accepted cards are American Express, Visa, or Mastercard.
If you have ordered an item not allowed in the facility where the inmate is, MyCarePack will try to find the best substitute product. If in case it can’t be achieved, it will be credited the amount that you have paid. The same thing will be repeated if an item is out of stock. It is also offering a search tool which can helpful for finding the inmate that you want to send something by name or perfect ID. However, the orders will be placed under an inmate’s ID number.
MyCarePack.com website deals with the sensitive issues by offering a service which can somehow contribute to make the things better for a group of people who are not going through the best of days.
How to Place an Order at MyCarePack.com
At MyCarePack.com, you can place an order at anytime day or night. In order to place an order, you should follow below mentioned steps such as:
- Firstly, you need to choose a state from the “Find Location” box on the left of the home page.
- Choose a facility – here you can find out the facilities that are part of My Care Pack network which will appear in the facility list. If the facility is not in the list, you better contact the facility manager and let them know what would you like to use MyCarePack at their facility.
- Click on the enter button.
By clicking on the categories, you can place an order and add items to your shopping cart.
- If there is an inmate identification icon on the left menu, you can click the icon and search for your friend or family member.
- Go to your shopping cart in the right upper corner.
- Accordingly, you can create your account at MyCarePack.com and sign in with your account email and password.
- Provide your card information including complete your order and print your order information.
Features of MyCarePack
Track your Order
Through the online portal www.MyCarePack.com, you can easily track your order by entering your order confirmation number.
View Your Order History
You can also review your order history by going to the official portal www.MyCarePack.com. Here, you need to click on order history button to get a list of orders that you have created.
Rules and Regulations
At MyCarePack.com, all of the orders will be packed and shipped from a regional order fulfillment center. As the order never leaves from the sight, you will be assured that it is always in the best brands. Here, the delivery time depends on when your order was placed and the next scheduled delivery to the selected facility. After your order has been placed, the deliveries of products will be taken place generally from 2 to 7 days.
In order to ensure that all of the products on the My Care Pack site are allowed at the facility, MyCarePack representatives will work closely with the each facility. If an item that you purchase at MyCarePack is restricted for any reason, the product will not be charged to your credit card.
Out of Stock items:
At My Care Pack, every effort has been made to show and describe the merchandise in this web store as accurately as possible. If your ordered item is out of stock, it will find for other substitute product. If this is not possible, you will not be charged for this purchase and the company will apply a credit to your credit card.